In-house Service Technician | Servicetechniker (m/w/d) Innendienst

Job Summary

This role is for an In-house Service Technician responsible for providing crucial technical support to customers. Day-to-day tasks involve handling customer inquiries via phone regarding machine malfunctions, casting processes, and products, utilizing remote service connections, and coordinating service deployments. The technician will also identify necessary spare parts using technical drawings and plans, and occasionally visit customers on-site to resolve service-related issues. This position is ideal for someone with a technical background in mechatronics, electronics, or industrial mechanics, who possesses strong problem-solving skills and is adept at customer communication. It offers an opportunity to work within a supportive team environment, ensuring efficient resolution of complex technical challenges for clients.