2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

Job Summary

This role involves providing comprehensive 2nd level support for Windows and Linux environments, focusing on troubleshooting, analysis, and resolution of technical issues within the IT infrastructure, including networks and server systems. The specialist will contribute to the planning, implementation, and development of system and network architectures, ensuring stable and efficient IT operations. Key responsibilities also include collaborating with 1st and 3rd level support, documenting IT processes, monitoring system performance, and implementing security policies. The ideal candidate possesses strong technical knowledge in operating systems, networking, and collaboration solutions, coupled with excellent communication skills and a commitment to continuous learning and data security. This position offers an exciting opportunity to work with modern technologies in a dynamic IT environment, with a focus on continuous development and challenging projects.