2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

Job Summary

This role involves providing specialized 2nd Level support, administration, and maintenance for complex Windows and/or Linux server environments and associated IT infrastructure. The specialist will be responsible for analyzing, troubleshooting, and resolving technical disruptions across network, server, and collaboration systems, including Office 365 and MS Teams. Key tasks include participating in the planning and implementation of system architectures, documenting IT processes, and collaborating closely with 1st and 3rd Level support teams. The ideal candidate possesses deep technical knowledge in operating systems, networking protocols (DNS, DHCP, TCP/IP), and experience with virtualization and security solutions. This is an attractive opportunity for a technically versatile professional seeking a permanent position within a growing company, offering continuous professional development and exposure to modern technologies like cloud platforms (Azure, AWS) and advanced monitoring tools.