2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

Job Summary

This role involves providing 2nd level support for Windows and Linux environments, focusing on troubleshooting and resolving technical issues within the IT infrastructure, including networks and server systems. The specialist will also contribute to the planning, implementation, and development of system and network architectures, ensuring a stable and efficient IT environment. Key responsibilities include collaborating with 1st and 3rd level support, documenting IT processes, monitoring system performance, implementing security policies, and participating in IT development projects like rollouts and migrations. The ideal candidate will possess strong technical skills in operating systems, networking, and collaboration tools, with a commitment to data security and continuous learning.