2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

Job Summary

This role is for a technically skilled professional to manage and support Windows and/or Linux environments, ensuring the stability and efficiency of IT infrastructures. The specialist will be responsible for analyzing, troubleshooting, and resolving technical issues across networks, servers, and collaboration solutions like Office365 and MS Teams. Key responsibilities include supporting system and network architecture planning, performing root cause analysis, and collaborating with 1st and 3rd level support teams. The position requires strong technical expertise in operating systems, networking, and various IT tools, along with a commitment to continuous learning and data security. The ideal candidate will contribute to IT process optimization, documentation, and project initiatives like system rollouts and migrations, working with modern technologies in a dynamic environment.