IT Support Specialist | IT Supporter (m/w/d)
FERCHAU GmbH Niederlassung Bremen City
Job Summary
As an IT Support Specialist, you will be instrumental in ensuring the smooth operation of IT systems. Your daily tasks will involve implementing and maintaining software and servers, alongside the installation, replacement, and upkeep of hardware. A key part of your role will be providing technical and application-related support to users, whether by phone, remote access, or on-site. You will also be responsible for continuous communication with higher-level support teams, departments, and service providers to ensure system availability, and to meticulously record, document, and resolve any disruptions. This role offers a dynamic environment with opportunities for professional growth and development within a supportive team.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration, IT Assistant, or a comparable qualification
Experience
- • Initial experience in 1st and 2nd level IT support is advantageous
Languages
Additional
- Not specified
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