IT Support Specialist | IT-Supporter (m/w/d)

FERCHAU GmbH Niederlassung Bremen City

Bremen, Bremen, Deutschland
Published Aug 12, 2025
Full-time
No information

Job Summary

This role is for an ambitious IT Support Specialist eager to advance technology solutions. The successful candidate will be responsible for handling 1st and 2nd level support inquiries, setting up and maintaining computer workstations and telephony systems, and managing client software. Key responsibilities include diagnosing and resolving hardware and software issues, analyzing and prioritizing IT tickets, and creating and maintaining technical documentation. This position is ideal for both recent graduates and experienced professionals looking to apply their skills in a dynamic environment, contributing new ideas and gaining practical experience in IT trends and established solutions. Strong communication and teamwork skills are essential for success in this role.

Required Skills

Education

Completed vocational training as an IT Specialist (Fachinformatiker) or comparable qualification

Experience

  • Initial experience in 1st and 2nd level IT support
  • Experience with common hardware (e.g., PCs, printers)
  • Experience in Help Desk and with ticketing systems (desirable)

Languages

German (Fluent)English (Basic)

Additional

  • Not specified