IT Onsite Support Engineer | IT Onsite Support Engineer (m/w/d)

Job Summary

This role is for an IT Onsite Support Engineer in Kassel, Germany, focusing on providing essential IT services and engineering solutions within an international environment. The successful candidate will be responsible for the full lifecycle management of hardware and software in client environments, including installation, troubleshooting, and maintenance. Key tasks involve diagnosing and resolving issues across hardware, software, networks, and communication systems, as well as providing crucial First and Second Level Support directly to users on-site. The position also requires meticulous documentation of technical processes, management of inventory data, and regular on-call duties. This is an excellent opportunity for an IT professional with strong problem-solving skills and a commitment to user support, offering personal development and a secure, long-term career path.