Application Support Service Technician | Servicetechniker Applikationssupport (m/w/d)

Job Summary

Join a leading IT company as an Application Support Service Technician in Salzgitter, Germany. In this dynamic role, you will be responsible for developing use cases based on customer requirements, processing service requests and 2nd level incidents, and coordinating system updates. You will provide remote and shopfloor support for both national and international locations, focusing on application support within a manufacturing environment. The ideal candidate will have a strong technical background in field service or 2nd level support, with solid knowledge of networks, client-server architectures, and interface technologies. Expertise in Windows operating systems and applications is essential. This position offers a secure, long-term career with opportunities for professional development and an attractive salary.