IT System Administrator in Managed IT Services | IT-Systemadministrator (m/w/d) im Managed IT-Service

Job Summary

This role involves taking operational responsibility for customer IT systems, ensuring their smooth and proactive maintenance. Key tasks include automating IT service processes like updates and patch management, providing remote support for IT systems, and assisting users via phone, email, and remote access. The position requires working in 1st and 2nd level support and meticulously documenting all activities in an internal ticketing system and company wiki. The ideal candidate will have a completed IT vocational training, possess strong technical knowledge in current IT technologies, and enjoy interacting with people to help them with their daily IT needs. This is an exciting opportunity to join a stable company with a focus on quality, offering a secure job, training, and a collaborative environment.