Telecommunications Technician for First-Level Support of PBX Systems | TK-Techniker/in für telefonischen First Level Support für TK-Anlagen (m/w/d) - Vollzeit

Job Summary

This full-time, in-house role involves providing crucial first-level telephone support for a wide range of telecommunications (PBX) systems, serving both small and large-scale clients. The successful candidate will be responsible for handling disruption reports, performing initial fault analysis and troubleshooting remotely, and assisting users with configuration queries related to phones, routers, and PBX applications. A key part of the role involves meticulous documentation of all inquiries and resolutions within the company's ticketing system, as well as configuring telecommunication endpoints. This position is ideal for individuals with a background in IT system integration, administration, or electronics, who enjoy working with people and are committed to reliability. The company offers a stable, long-term perspective within a supportive team environment.