IT Service Employee | Mitarbeiter IT Service (m/w/d)

Job Summary

As an IT Service Employee in Wolfsburg, you will be the primary point of contact for IT support, ensuring excellent service goes beyond merely closing tickets. Your daily tasks will involve meticulous documentation within ticketing systems, installing and maintaining software and operating systems, and supporting incident and service request management. You will also be responsible for ensuring compliance with internal and legal regulations. The role emphasizes continuous professional development, offering a structured onboarding process with a dedicated contact person, flexible working hours, and opportunities for manufacturer certifications. This position is ideal for someone with a technical background and experience in IT hardware, who values a supportive environment and continuous learning.