Application Support Specialist | Sachbearbeiter Anwendungsbetreuung (m/w/d)

Job Summary

This role is for an Application Support Specialist within the Havelland district administration, focusing on the Social, Youth, and Health department. The successful candidate will be responsible for providing comprehensive application support, guidance, and training to IT users for both specialized and standard software. Key tasks include first-level support, troubleshooting, error analysis, and escalating complex issues to software providers. The position also involves optimizing IT-supported workflows, creating documentation, managing master data, and ensuring data protection and IT security compliance. Additionally, the role contributes to data evaluation, reporting for federal and state authorities, and administrative support for leadership, playing a vital part in the district's digitalization and e-government initiatives. This is a full-time, permanent position offering a collaborative environment and opportunities for professional development.