IT Service Technician 2nd Level Onsite Support | IT-Servicetechniker 2nd Level Onsite Support (m/w/d)

Job Summary

This role involves providing crucial 2nd Level Onsite Support for a prominent industrial company in Hamburg, Germany. The successful candidate will be responsible for handling customer inquiries, resolving IT issues related to Windows clients, iOS, network, and telecommunications, and managing support tasks through various ticketing systems and project assignments. This position requires a professional with a strong background in IT, excellent problem-solving skills, and the ability to work effectively within a team. It offers an engaging and responsible role with good development opportunities, a pleasant work environment, and flexible working hours.