IT Service Technician Onsite | IT Servicetechniker (w/m/d) Onsite

Job Summary

As an IT Service Technician Onsite, you will be instrumental in shaping the future of a market-leading IT solutions and service management company in Hamburg. Your daily responsibilities will involve the installation and configuration of hardware and software, independent analysis of IT malfunctions at customer sites, and providing 2nd level onsite support. You'll also be responsible for answering technical support inquiries, developing solutions for IT challenges, assisting with escalation management, and systematically documenting all work steps. This role requires a strong background in IT, particularly with Windows operating systems and basic networking knowledge, along with fluent German and good English skills. It's an attractive opportunity for professionals seeking a challenging role with development opportunities in a modern, family-friendly work environment.