IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

As a 1st Level IT Service Technician, you will be the crucial link between users and technology, translating complex computer issues into understandable language and providing creative solutions for daily system challenges. You will be responsible for resolving IT problems, logging them in a ticket system, and providing on-site support for hardware and software queries. Your tasks will also include setting up programs via software distribution and contributing to various IT projects, ensuring the smooth operation of computers, printers, mobile devices, and network components. This role offers a future-proof position within a growing IT service provider, providing an attractive work environment with modern equipment and opportunities for career development.