IT Technician Onsite Support | IT Techniker Onsite Support (m/w/d)

Job Summary

This role is for an IT Technician specializing in onsite and remote support, joining an innovative and supportive team in Augsburg. The successful candidate will be responsible for resolving a variety of IT issues, including incident management, service requests, and hardware repairs for desktops, notebooks, and tablets. Key responsibilities also include software and operating system installations, both remotely and directly onsite, and maintaining service documentation. The position requires strong technical experience in onsite service, user support, and 2nd-level support, with a solid understanding of Windows Client operating systems (Windows 10/11) and experience with local applications and mobile devices. This is an excellent opportunity for a professional seeking a long-term role in an internationally oriented work environment.