Team Lead Onsite Support | Teamleiter Onsite Support (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role is for an experienced Team Lead Onsite Support in Donauwörth, Germany, at a market leader in Managed Services. The successful candidate will be responsible for optimizing workflows, ensuring service quality through internal order coordination, and providing technical leadership to a team of 10-15 technicians. Key duties include participating in customer meetings, managing escalations, and coordinating team deployments and service times. The ideal candidate will have a strong background in team leadership, excellent communication skills for interacting with key users and end-users, and technical proficiency with various operating systems and hardware. This position offers an attractive salary, 30 days of annual leave, professional development opportunities, and a long-term career perspective with a structured onboarding process.
Required Skills
Education
Not specified
Experience
- Professional experience in team leadership
- Professional experience in escalation management
- Routine in dealing with key users and end-user support
Languages
Additional
- The position is initially temporary with the option for permanent employment.
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