Technician Global Service Support | Techniker (m/w/d) globaler Service Support, Sindelfingen

Job Summary

This role is for a dedicated Technician in Global Service Support, focusing on providing essential 2nd and 3rd level technical and administrative support to international branches and distributors. The successful candidate will act as a crucial link between external partners and internal departments like R&D, production, and product management, ensuring seamless communication and problem resolution. Key responsibilities include conducting online service webinars, creating various technical documentation such as notifications, alerts, and service manuals, and developing video tutorials for existing products. The position also involves assisting internal teams with complaint management and contributing to the monthly service newsletter. This is an excellent opportunity for someone with an electronics or mechatronics background, a passion for technical challenges, and strong problem-solving skills, especially those interested in international service environments. The company offers a stable, future-oriented workplace with opportunities for professional development and a collaborative, supportive culture.