Senior IT Support Expert | Senior IT-Support Experte (m/w/d)

Job Summary

As a Senior IT Support Expert, you will be a key point of contact for customer inquiries, handling them efficiently via phone and a ticketing system. Your daily responsibilities will include providing comprehensive support for diverse IT technologies, encompassing servers, clients, storage, networks, and firewalls. You'll be instrumental in maintaining and troubleshooting Windows clients, Windows Servers, and Linux systems, along with administering and monitoring customer systems. This role demands a structured and independent approach to problem-solving and documentation, ensuring smooth IT operations. The position offers high job security with an unlimited contract, opportunities for professional development, flexible working hours, and an attractive compensation package within a supportive company culture focused on employee growth and satisfaction.