IT Administrative Assistant | Sachbearbeiter IT (m/w/d)
Alpha-Engineering KG - Regensburg
Job Summary
This role is for an IT Administrative Assistant in Regensburg, Germany, focusing on data management and customer support within the energy sector. The successful candidate will be responsible for meticulously controlling and preparing billing data for network usage, ensuring compliance with legal and contractual requirements. Key tasks also include maintaining and updating contract data, handling customer inquiries via phone and in writing, and collaborating closely with internal departments and external service providers. A significant part of the role involves supporting process improvement and automation initiatives as part of digitalization efforts. Ideal candidates will possess strong organizational skills, proficiency in MS Office, and excellent communication abilities, contributing to a service-oriented team environment.
Required Skills
Education
Commercial training or comparable qualification
Experience
- Professional experience in administrative roles or comparable fields
- Experience with data control and preparation
- Experience in customer inquiry resolution
Languages
Additional
- Basic knowledge of the energy industry is beneficial but not required.
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