First-Level IT Support Specialist | 1st-Level-Supporter (m/w/d)

Job Summary

This role is for a dedicated First-Level IT Support Specialist in Bremen, focusing on remote support for various IT infrastructures. The successful candidate will be responsible for handling incoming support cases, managing Windows Servers (including DNS, DHCP, AD, GPO, DFS, File, and Print services), and administering firewalls, switches, VMware environments, and server products like SQL and Exchange. A key part of the role also involves creating and maintaining comprehensive IT documentation. The ideal candidate will have a completed vocational training in IT system integration or a similar qualification, coupled with practical experience in first-level support. Strong communication and teamwork skills are essential, and a basic understanding of mobile communication technologies is a plus. This position offers a supportive team environment, opportunities for long-term career development, and attractive compensation.