1st-Level IT Support Specialist | 1st-Level-Supporter (m/w/d)

Job Summary

This role is for a dedicated 1st-Level IT Support Specialist in Bremen, Germany, focusing on remote support and IT infrastructure management. The successful candidate will be responsible for handling incoming support cases, managing Windows Servers (DNS, DHCP, AD, GPO, DFS, File, Print), and administering firewalls, switches, VMware environments, and server products like SQL and Exchange. A key part of the role involves creating and maintaining comprehensive IT documentation. This position is ideal for someone with prior 1st-Level Support experience, a background in IT system integration or electronics, and strong communication skills. The company offers a supportive team environment, flat hierarchies, competitive compensation, and long-term career development opportunities.