Field Service Engineer Healthcare | Mechatroniker (m/w/d)
LAP GmbH Laser Applikationen
Job Summary
This role is for a Field Service Engineer in the Healthcare sector, focusing on the installation, commissioning, and maintenance of advanced laser systems used in medical applications, particularly radiotherapy. The successful candidate will integrate complex IT components into hospital infrastructures, perform software installations and configurations, and troubleshoot IT-based issues. A significant part of the role involves extensive international travel (40-60%) to customer sites worldwide, providing an opportunity to experience diverse cultures while working with cutting-edge technology. The position also includes conducting technical training for users and partners, ensuring comprehensive support and system optimization. It's an ideal fit for someone with a strong technical background in mechatronics or IT, who enjoys hands-on work, problem-solving, and global travel.
Required Skills
Education
Vocational training in electrical engineering or IT-related field (e.g., Mechatronics, IT Specialist) or comparable
Experience
- Completed vocational training in an electrical engineering or IT-related field (e.g., Mechatronics, IT Specialist) or comparable qualification
- Experience in servicing medical devices or software products in a clinical environment (desirable)
- Strong understanding of IT networks, interfaces, IT security, and software configuration
- Experience with ERP/CRM systems (e.g., Microsoft NAV or Dynamics) (advantageous)
- Initial experience in conducting technical training or didactic further education
Languages
Additional
- High willingness to travel (approx. 40-60%); Flexibility for assignments under time pressure; On-call duty for remote customer support (by arrangement); Ideally residing near Lüneburg or within easy reach of an international airport in Germany.
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