IT Application Manager | IT Application Manager (m/w/d)
Hellmann Worldwide Logistics SE & Co. KG
Job Summary
As an IT Application Manager at Hellmann Worldwide Logistics, you will play a pivotal role in ensuring the smooth operation and continuous optimization of IT systems. Your daily tasks will involve proactive monitoring to prevent disruptions, supporting operational teams in selecting and implementing Transport Management and SaaS solutions, and ensuring SLA compliance. You will also manage relationships with SaaS providers, integrate solutions, provide training to the 1st Level Service Desk, and handle incident management. This position is ideal for someone with strong IT Service Management (ITIL) experience and a proactive approach to problem-solving, looking to contribute to a global logistics leader. The role requires a blend of technical expertise, strong communication skills, and a commitment to maintaining high operational standards.
Required Skills
Education
Completed degree in Computer Science, Business Informatics, or a comparable qualification
Experience
- Several years of IT operations experience, particularly with SaaS and ERP solutions
- Experience in project coordination and structured collaboration with diverse teams and external service providers
Languages
Additional
- Willingness to work shifts and on-call duty to ensure system operation outside regular working hours; Regular presence at the HQ in Osnabrück, especially during the onboarding phase.
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