Onsite IT Support Specialist | Onsite Support (m/w/d)

Herrmann Personaldienste GmbH

Helmstedt, Niedersachsen, Deutschland
Published Aug 11, 2025
Full-time
Permanent

Job Summary

This role involves providing crucial onsite IT support, focusing on hardware and software troubleshooting, setup, and maintenance. The specialist will be responsible for setting up and configuring workstations, including Teams telephony, and managing various hardware components and media technology. A key aspect of the role is conducting asset management and warehouse administration for customer hardware, as well as analyzing and resolving customer issues directly on-site. The ideal candidate will have a background in IT systems or comparable qualifications, strong support experience, and excellent customer service skills. This full-time, permanent position offers attractive compensation, regulated working hours, and opportunities for professional development within a leading IT service provider in Germany.

Required Skills

Education

Completed vocational training as an IT Systems Electronics Technician, IT Specialist for System Integration, or comparable qualification

Experience

  • Professional support experience, ideally in hardware or field service
  • Experience with standard hardware (desktops, notebooks, peripherals)
  • Experience with common MS Office applications

Languages

German (Fluent)

Additional

  • Not specified