IT Support Specialist | IT Support (m/w/d)

Job Summary

This role involves providing comprehensive IT support to users, ensuring smooth operation of their systems and devices. Day-to-day tasks include advising users, setting up workstations, configuring telephony systems, installing and supporting hardware like conference room technology, and managing hardware inventory. A key part of the role is processing support tickets, performing on-site troubleshooting, and maintaining accurate documentation. The ideal candidate will have a background in IT system integration or electronics, possess several years of experience in on-site support, and be proficient with ticketing systems and standard MS Office applications. This position offers an attractive compensation package, opportunities for professional development, and a chance to work with a leading IT service provider in Germany.