IT Infrastructure Support Specialist | Fachinformatiker - IT Infrastruktur Support (m/w/d) Lufthansa Technik

Hito High Professionals GmbH

Frankfurt am Main, Hessen, Deutschland
Published Jun 13, 2025

Job Summary

This role is for an IT Infrastructure Support Specialist at Lufthansa Technik AG in Frankfurt, focusing on expanding First and Second Level IT Support for production environments. The successful candidate will act as a Shopfloor Walker, leveraging extensive IT infrastructure knowledge across networks, WLAN, Windows PCs, and Android handheld scanners to diagnose and resolve diverse IT issues. This position demands high self-initiative, a strong customer-oriented approach, and meticulous follow-up on tickets, alongside a commitment to improving internal IT processes. The role offers an unlimited contract with competitive compensation, significant benefits, and a high chance of permanent employment with Lufthansa Technik, making it an attractive opportunity for IT professionals passionate about aviation.

Required Skills

Education

Completed vocational training with a focus on informatics (e.g., IT Specialist)

Experience

  • Long-term relevant professional experience in IT with a focus on informatics
  • Long-term practical experience in IT Support
  • Experience in First-Level IT Support
  • Experience in Second-Level IT Support
  • Professional experience with workplace-specific IT systems, including Windows, Android, and iOS operating systems
  • Knowledge in IT networks
  • High knowledge and competent handling of IT hardware, maintenance, assembly, and care

Languages

German (Fluent)English (Basic)

Additional

  • 100% on-site presence required at the respective location (no home office possible)