Business Informatics Specialist | Wirtschaftsinformatiker (m/w/d)

Job Summary

The Fraunhofer-Gesellschaft is seeking a creative and research-oriented Business Informatics Specialist to join their 'Automated Service Interactions' team in Heilbronn. This role focuses on applying AI technologies, particularly generative AI, to human-system interaction to enable human-centered and future-proof services. Day-to-day tasks include designing and prototyping novel AI-based services, evaluating solutions using scientific methods like statistical procedures and user studies, and iteratively developing the interaction design of AI-based service systems. The specialist will also be involved in acquiring new research and project ventures with corporate partners, including conceptualizing and implementing research proposals, and engaging in scientific communication through lectures and publications. The ideal candidate is passionate about designing, evaluating, and iteratively developing human-AI interaction and the practical application of AI in service systems, working in an interdisciplinary team on innovative and highly relevant research topics.