IT Service Employee 1st Level Support | IT-Servicemitarbeiter 1st Level Support (m/w/d)

Job Summary

This role is for an IT Service Employee specializing in 1st Level Support, based at the main office in Speyer, Germany. The successful candidate will be responsible for providing initial IT support to internal clients, managing and prioritizing incoming support tickets, and documenting solutions within the ticketing system. Key tasks also include organizing and executing IT workstation relocations and assisting with hardware rollouts. This position is ideal for someone with strong organizational and technical skills, a customer-oriented approach, and a desire for a stable, full-time, and permanent position within a large public service provider in the statutory pension insurance sector.