IT Service Technician Media | IT Servicetechniker Medien (w/m/d)

Job Summary

This role is for an IT Service Technician specializing in media technology, providing essential onsite support to clients. The successful candidate will be responsible for troubleshooting and resolving issues related to tablets (iOS), media tables, projectors, and document cameras directly at customer locations. Key responsibilities include independent analysis of IT landscape disruptions, active participation in team-based solution finding, and providing prompt, expert IT support. The position requires excellent communication skills for customer interaction and meticulous documentation. Routine hardware replacement is also a core part of the daily tasks. This role is ideal for someone with a strong background in IT, particularly media technology, who thrives in a customer-facing support environment and can maintain a calm, solution-oriented approach.