IT Service Desk Specialist | IT Specialist im Service Desk (m/w/d)

Job Summary

This role is for an IT Service Desk Specialist who will be the primary technical contact for national and international support inquiries, handling them in person, over the phone, or via email. The specialist will be responsible for processing user requests from initial inquiry through error analysis to solution development, performing client installations and administration, and conducting user training. Additionally, the position involves managing smaller project responsibilities and collaborating with various departments. The ideal candidate will have a completed IT vocational training and initial professional experience in IT service or support, demonstrating a solution-oriented and team-player approach. This full-time, permanent position offers an extensive onboarding program, numerous training opportunities, flexible working hours, and home office options, making it an attractive opportunity for IT professionals seeking a supportive and growth-oriented environment.