Customer Support Specialist | Customer Support (m/w/d)

Job Summary

This role involves providing comprehensive customer support for an established service provider specializing in insurance and real estate processes. The successful candidate will handle customer inquiries via phone and in writing, clarify open issues, and maintain customer master data. Key responsibilities include assisting with contract changes, sending out essential documents, and supporting the online customer portal. The position requires a highly organized, service-oriented individual who can work independently and as part of a team, ensuring high-quality service in a professional, digitized environment. This is an attractive opportunity for someone seeking a stable, long-term position with development potential and flexible, hybrid work options.