2nd Level IT Support Specialist | 2nd Level Support (m/w/d)

Job Summary

This role involves providing critical 2nd level IT support within a traditional industrial company specializing in complex technical systems for the maritime sector. The successful candidate will be responsible for analyzing and resolving complex IT incidents, maintaining Windows clients, mobile devices, and peripherals, and assisting with software distribution and patch management. This position requires strong problem-solving skills, excellent communication, and a service-oriented mindset to collaborate effectively with 1st level support, internal departments, and external service providers. It offers a stable, long-term career in a secure, unionized environment with opportunities for professional development and a focus on teamwork and innovation.