Career Changer for IT Support | Quereinsteiger für den IT-Support (m/w/d)

CANCOM SE

Nürnberg, Mittelfranken, Bayern, Deutschland

Published Aug 1, 2025

Full-time

Permanent

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Job Summary

This role offers an exciting opportunity for individuals looking to transition into the IT sector, even without prior formal IT education. As a Career Changer for IT Support, you'll embark on a structured program, starting with a two-week intensive training followed by a four-week practical phase, leading to certification as an IT Support Specialist. Your daily tasks will involve engaging in IT support and troubleshooting, working closely with clients on various projects, and meticulously documenting your activities. This position is ideal for highly motivated and communicative individuals who are eager to learn, possess strong problem-solving skills, and are comfortable assisting customers both over the phone and in writing. It's a chance to kickstart a new career path in a dynamic IT environment.

Required Skills

Education

Completed vocational training (e.g., tourism, hospitality, gastronomy) or a desire to enter a new field after an uncompleted degree.

Experience

Professional experience in customer-facing roles (e.g., tourism, hospitality, gastronomy) or a desire to transition into IT
Affinity for IT or initial exposure to IT concepts
Strong engagement, self-motivation, and willingness to learn
Communication skills for service and solution-oriented problem-solving

Languages

German (Fluent)English (Intermediate)

Additional

Not specified