IT Support Specialist (Career Changer Program) | Quereinsteiger für den IT-Support (m/w/d)

CANCOM SE

Nürnberg, Mittelfranken, Bayern, Deutschland

Published Jul 31, 2025

Full-time

Permanent

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Job Summary

This role offers an exciting opportunity for career changers to transition into IT support. You will join a comprehensive 7-week program, starting with a 2-week intensive training followed by a 5-week practical phase, leading to certification as an IT Support Specialist. Day-to-day, you will engage in IT support and troubleshooting, work on diverse customer projects, and maintain close communication with clients, meticulously documenting your activities. This position is ideal for highly motivated, service-oriented individuals with strong communication skills and a passion for solving IT-related problems over the phone and in writing. The company values engagement, self-motivation, and a willingness to learn, offering a supportive environment for professional growth.

Required Skills

Education

Not specified

Experience

Completed vocational training (e.g., tourism, hospitality, gastronomy) or experience as a career changer (e.g., after an unfinished degree)
Prior exposure to IT or strong IT affinity
Professional experience with MS-Office
Reliability and commitment in a professional setting
Strong communication skills for customer interaction

Languages

German (Fluent)English (Intermediate)

Additional

Not specified