Service Technician Team Leader | Servicetechniker Teamleiterfunktion (m/w/d)

Job Summary

This role is for a Service Technician with team leadership responsibilities at a market-leading IT solutions and service management company in Hamburg. The successful candidate will be instrumental in ensuring seamless IT operations, providing support for both hardware and software issues, and proactively identifying system weaknesses. A key part of the role involves coordinating the technician team's daily operations and ensuring new members are thoroughly trained. The position requires strong problem-solving skills, meticulous documentation, and a hands-on approach to IT support. This is an excellent opportunity for an IT professional looking to combine technical expertise with leadership, contributing to a company known for its tailored IT infrastructure, cloud services, and outsourcing solutions.