Customer Service Associate | Customer Service Associate (m/w/d)

Job Summary

This role involves providing comprehensive B2B customer service for an international company specializing in sustainable household and personal care products. The Customer Service Associate will be responsible for processing and maintaining customer orders using an ERP system like SAP, managing inquiries related to orders, deliveries, returns, and product availability, and coordinating with logistics partners to resolve discrepancies. Key responsibilities also include updating customer data and supporting the sales team with product inquiries and sample orders. The ideal candidate will possess strong communication skills, an empathetic approach, and a detail-oriented, solution-driven work style, thriving in a dynamic, international environment. This is a full-time, permanent position offering stability and growth within a forward-thinking, sustainable industry.