Technical Internal Sales Representative | Technischer Sachbearbeiter Innendienst (m/d/w)

Job Summary

This role involves providing crucial back-office support and technical assistance to meter technicians, customers, and installers within the energy distribution sector. The successful candidate will be the primary technical contact for all inquiries related to meter changes and operations, ensuring smooth daily processes. Key responsibilities include processing and monitoring orders and clarification cases in SAP, initiating corrective actions, and continuously optimizing workflows. The position also entails planning and managing field service assignments for meter installers and handling customer inquiries and complaints both by phone and in writing. This is an exciting opportunity for a proactive individual to contribute to the energy transition by ensuring the quality and efficiency of meter installations and related customer service.