Team Lead Managed Services | Teamlead Managed Services (m/w/d) im Datacenter Frankfurt

Job Summary

This role is for a Team Lead of Managed Services at a high-availability data center in Frankfurt, focusing on Colocation, Managed IT, and Cloud solutions. The successful candidate will lead, motivate, and develop a team of Managed Service Engineers, ensuring stable and efficient operations. Key responsibilities include resource planning, capacity management, and ensuring quality and SLA fulfillment through precise reporting. The role involves continuous optimization of service processes, including standardization and automation, and leading major incident management. The Team Lead will also conduct service reviews, develop customer solutions, and actively contribute to budget, strategy, and personnel decisions alongside senior management. This position offers significant scope for design and impact within a dynamic, team-oriented environment that values innovation and professional growth.