Application Manager - 3rd Level IT Support | Application Manager (w/m/d)- 3rd Level IT-Support

Job Summary

This role is for an Application Manager specializing in 3rd Level IT Support, responsible for the comprehensive management and operation of central applications such as document management, HR systems, and portal solutions. The successful candidate will perform critical error analyses, resolve disturbances, and propose improvements within a 3rd-level support framework. Key responsibilities include monitoring application stability, installing and testing software updates, and serving as the primary technical contact for assigned systems. Additionally, the role involves creating technical concepts, maintaining documentation, coordinating with external service providers for complex issues, and collaborating with other departments to continuously enhance applications and services, contributing to knowledge pool development. This position offers an opportunity for continuous professional development within a dynamic IT environment.