Senior Service Technician | Senior Service Technician (m/w/d)

Job Summary

This role involves providing comprehensive IT services as a Senior Service Technician in Berlin, focusing on on-site second-level support for the German Federal Ministry of Defense. You will be responsible for analyzing and resolving incidents and requests across PC, telephony, LAN, and WAN environments, along with thorough documentation. Key tasks include installing, commissioning, upgrading, and maintaining hardware and software, particularly in mobile device management. The position requires participation in projects to adapt and expand IT infrastructures, conduct DGUV V3 inspections, and contribute to quality assurance. This is an excellent opportunity for experienced IT professionals passionate about contributing to the digital future of Germany's public sector, working within a supportive team environment.