Onsite IT Technician | Onsite IT Techniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role is for an Onsite IT Technician based in Darmstadt, Germany, focusing on providing essential IT support and administration. Day-to-day responsibilities include managing Active Directory, resolving IT incidents via ticketing systems and email, applying first-level and second-level troubleshooting strategies, and meticulously documenting all work processes. The ideal candidate will have prior experience in a Service Desk environment, be proficient with ticketing and documentation management systems, and possess strong knowledge of MS Windows and Office applications. This position offers a stable, long-term career path with opportunities for professional development and training, making it an attractive option for IT professionals seeking a supportive and growth-oriented environment.
Required Skills
Education
Not specified
Experience
- Professional experience in Service Desk operations
- Experience with remote work
- Competence in handling ticketing systems and documentation management, including SLAs
Languages
Additional
- Not specified
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