IT Service Technician Service Point | IT Servicetechniker Servicepoint (m/w/d)

Job Summary

This role is for an IT Service Technician at a service point in Zuffenhausen, focusing on providing first and second-level support for IT users. The successful candidate will perform on-site fault analysis and resolution, advise users on hardware and software products, and manage incidents and service requests. Key responsibilities include the administration, management, and maintenance of user end devices such as PCs, laptops, tablets, and smartphones, ensuring high-quality user support and consultation. This position offers a dynamic environment with opportunities for personal and professional development, a thorough onboarding process, and a high degree of creative freedom. It's an excellent opportunity for professionals looking to advance their career in the IT world with a leading provider of Managed IT Services.