IT Specialist Service Desk | IT Specialist im Service Desk (m/w/d)

Job Summary

As an IT Specialist in the Service Desk, you will be the first point of contact for users, providing essential support and ensuring smooth IT operations. Your daily tasks will involve collaborating with various departments, installing and administering client systems, and conducting user training sessions. You will take ownership of smaller projects and manage user inquiries from initial contact through error analysis to solution development. This role requires you to handle national and international support requests via personal interaction, phone, and email. The ideal candidate will have a solution-oriented approach, strong teamwork skills, and a foundational background in IT service or support. This position offers an unlimited contract, flexible working hours, home office options, and extensive training opportunities within a company that values an open and appreciative culture.