IT Service Technician Second Level Support | IT Service Techniker Second Level Support (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an IT Service Technician for Second Level Support, you will be a key player in ensuring the smooth operation and continuous development of IT infrastructures. Your daily tasks will involve handling and coordinating IT disruptions and customer inquiries, both on-site and remotely. You'll also actively participate in IT infrastructure projects, collaborating closely with other departments to support existing and new IT systems. This role demands a reliable, self-reliant, and solution-oriented approach, focusing on maintaining and enhancing customer-specific IT environments. The position offers excellent development opportunities within a supportive team and is attractive due to its interesting and responsible nature, set within a pleasant work environment in a growing IT consulting firm.
Required Skills
Education
Completed vocational training in IT (e.g., IT Specialist for System Integration) or comparable qualification
Experience
- Professional experience in IT, specifically in system integration or a comparable field
- Experience in handling disruptions and customer inquiries
- Experience in IT infrastructure projects
- Experience in supporting and developing IT systems
Languages
Additional
- Driver's license Class B
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