IT Service Technician (2nd Level Onsite Support) | IT Servicetechniker (m/w/d) 2nd Level Onsite Support

Job Summary

As an IT Service Technician, you will play a crucial role in providing 2nd-level IT support, both onsite and remotely, for a market-leading IT solutions and service management company. Your daily tasks will involve installing and configuring IT workstations, including PCs, notebooks, smartphones, and printers. You will also be responsible for diagnosing and repairing hardware issues, managing warranty claims, and meticulously documenting your work within a ticket system. This position requires strong skills in Windows 10/11 and Microsoft Office, along with experience in IT support. The role offers a family-friendly environment, opportunities for professional development, and the chance to contribute to IT projects and rollouts, making it an attractive opportunity for a skilled technician looking to advance their career.