IT Service Technician | IT Servicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Jul 29, 2025
Full-time
Permanent

Job Summary

As an IT Service Technician, you will be the central point of contact for user support, providing targeted and traceable problem-solving across diverse system landscapes. This role involves performing hardware rollouts and IT workplace services, delivering ticket-based onsite support for Windows clients, and offering industrial IT support for Panel PCs, scanners, and terminals. You will also be responsible for cabling and setting up common business hardware, including weekly travel to customer locations using a pool vehicle. The position offers an opportunity for career development within a family-friendly company culture, characterized by flat hierarchies and a focus on employee well-being. This is an attractive opportunity for someone with a strong IT background looking to make a significant impact on system functionality and user satisfaction.

Required Skills

Education

IT training or equivalent qualification

Experience

  • Experience with current Windows operating systems
  • Knowledge in network environments like switching and Layer 1-3
  • Experience in setting up and cabling business hardware
  • Structured work approach based on ticket systems

Languages

German (Fluent)English (Basic)

Additional

  • Driving license Class B and willingness to be on-call