IT Support Specialist | IT Support (m/w/d)

puro Personaldienstleistung GmbH

Berlin, Berlin, Deutschland
Published Jul 29, 2025
Full-time
Permanent

Job Summary

This role is for an IT Support Specialist in Berlin, focusing on 1st and 2nd level support for telecommunication and voice communication systems. The ideal candidate will manage vVoIP environments, resolve technical issues, create documentation, and perform hardware rollouts and inventory tasks. Key responsibilities include supporting IT users with client-related activities. The position requires a strong IT affinity, excellent communication skills, and a proactive approach to continuous learning and certifications. This is an exciting opportunity to join a market-leading company providing comprehensive IT solutions and service management, with potential for permanent employment after an initial temporary contract.

Required Skills

Education

Certified IT Specialist (Fachinformatiker) or equivalent qualifications, MCSA Certification or comparable current Microsoft certification

Experience

  • Several years of professional experience in IT support
  • Experience with Windows, MS Office, and common office software
  • Experience with ticketing systems

Languages

Not specified

Additional

  • Willingness to pursue certifications and further training