IT Service Technician | IT Servicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Kassel, Hessen, Hessen, Deutschland
Published Jul 29, 2025
Full-time
Permanent

Job Summary

As an IT Service Technician in Kassel, you will be the frontline support for Windows end-devices in an office environment. Your daily tasks will involve analyzing and resolving IT disruptions, creating comprehensive IT documentation within ticketing systems, and managing the setup, relocation, and re-establishment of IT workstations. You will also be responsible for printer maintenance, including toner replacement and troubleshooting, and providing user training on software and hardware. This role offers a promising long-term perspective within an internationally oriented IT service provider, focusing on IT services and engineering solutions globally. It's an excellent opportunity for someone with practical IT experience, especially in on-site or field service, looking for a varied role with predictable working hours and good public transport links.

Required Skills

Education

Completed vocational training in the IT sector (e.g., IT Specialist for System Integration, IT Customer Advisor, IT System Electronics Technician, IT System Salesperson, IT Service Technician, Information Electronics Technician), or similar practical qualification

Experience

  • Professional experience in IT on-site service or field service
  • Experience with ticketing systems
  • Experience in asset management
  • Practical knowledge in client setup and personalization
  • Practical knowledge in manual software installation
  • Practical knowledge in telephony and mobile device management

Languages

Not specified

Additional

  • Position is initially through temporary employment with the option for permanent takeover. Located in Kassel, Hessen.